EZStay - Service Tiers
Service Tiers
Whatever type of hospitality business you are Boutique, Elite or Luxury, simply choose the tier you need and then let’s engage in a coffee /virtual chat.
The one time set-up fee of £999 per property includes Organisation set-up : configuration of Admin, departments and staff, Digital Ts & Cs templates and Invoice templates with personalised branding. Trip Advisor or equivalent, Social media and payment gateway integration will be included as well.
In addition to the one-time set-up fee, there will also be one-time integration costs to either your online reservation/booking system or with your PMS in the property using APIs securely. This will have to be evaluated and quoted separately, based on our initial meeting/s while assessing your integration complexity.
The Super Admin feature will be issued to Hoteliers that have a chain of properties (not for Boutiques). So you will need to step into the Elite or Luxury tier for a Super Admin access. The advantage of this feature is you can get a birds eye-view of your revenue, guest volumes and other performance metrics to see how your brand fares across properties.
Initially, there will be no cap on the types of service categories you can configure or the limit of services within each categories. This will be limited after the PILOT project at your Hotel and based on your tier.
The recurring price of £3.50 per room per month will be in force after the first month of free trial for the usage. There will be a contract governing the PILOT stage and the actual usage of the service between the hospitality business and Atula Technologies Ltd.
Get in touch with us to discuss your specific need or request for a demo! Or better still reach out to us at https://atulatech.com
| Features | Boutique | Elite | Luxury |
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Dedicated VPS Secure Hosting
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Digital Check-in |
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Mobile /Digital key to access your room
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OE |
OE |
OE |
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Secure QR Code for the property and Guest Rooms |
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Service Categories (default)
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Conceirge |
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Room Service |
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House – Keeping |
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In-house Souvenir Shop
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Yoga |
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Beauty Salon |
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Additional Service Categories to choose |
3 |
5 |
9 |
Treatments
Spa
Wellness, Gym
Tennis/Badminton/TT /Swimming (Indoor sports)
Swimming Pool
Maintenance (A/c, Plumbing, electrics etc.)
Restaurant (book a table)
Other
| Features | Elegant | Elite | Extravagant |
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Guest Web App
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Mobile Web app (enabling the services configured) |
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Guest Experience Feedback
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Rating/comments for all services configured |
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Digital Invoice creation
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Invoice creation in your brand and template
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Personalised Hotel Ts & Cs
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Bills presentment in-app |
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Queries on bills/agree upon final bill amount in-app |
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PDF Invoice generation and e-mail to Guest |
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Split Invoice |
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Communication |
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Communication with Guests (In App Chat) |
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Integration to your Social proofing tool/s (e.g.)Trip Advisor, FB/Meta etc.
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Dedicated Account Manager
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Optional Extras (OE) – Chargeable on actual scope |
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Communication within/between departments (In App Chat)
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Track waste production across guest rooms/departments
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Monitor waste reduction across guest rooms/departments
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Monitor Net-zero across property
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I N T E G R A T I O N (one-time) – Chargeable on actual scope
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Integration to your payment gateway
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Integration to your pms (property management system/s)
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About
EZSTAY© is a platform designed to enable the hospitality industry to provide the ultimate contactless Guest Experience. The platform owned and powered by Atula® Technologies Ltd.
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Address
Patch High Wycombe, Old Library,
Queen Victoria Rd,
High Wycombe HP11 1BG
