Service Tiers

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Service Tiers

EZStay™ is a contactless guest experience platform for the Hospitality Industry. With a web app for guests and an admin console for Hotel operations to configure the services such as concierge, housekeeping, room service and many more!
Features Boutique Elite Luxury
Hosting (AWS)
EZStay Dedicated Cloud
EZStay Dedicated Cloud
EZStay dedicated/ Customer’s own Cloud Infrastructure
Social-distancing compliant
GDPR Compliant
One-time set-up fee (Organisation, Config, Admin, Branding,Including integration to one or multi-PMS systems , Trust Pilot or equivalent, Social Media and payment gateway)
Based on actual scope
Based on actual scope
Based on actual scope
Editable Templates ( Ts and Cs, Invoice)
Organisation set-up (Roles, Users, Permissions)
Fully Configurable Features
Super Admin
N.A.
Admin Panel
Service Categories - (Concierge, Room Service, Housekeeping, Shop, Book a Service)
Services per category
Integration to Your Own Payment Gateway
Up to 10
Up to 20
As many as you need
Guest App
Staff App
Optional but Chargeable
Optional but Chargeable
Multi-property
N.A
Up to 249 properties
250 plus Checkout
Paperless Custom Invoice (PDF e-mailed to customer)
Optional but Chargeable
Integration to Trust Pilot or equivalent
Optional but Chargeable
Share with Social Media (FB, Instagram)
Optional but Chargeable
Dedicated Account Manager
N.A.
Digital Room Key
N.A.
Optional but Chargeable
Live chat /Messaging (Guest and Staff)
N.A.
Optional but Chargeable
Guest Analytics, RevPAR and Occupancy Metrics
N.A.
Optional but Chargeable
* Actual TOTAL PRICE will vary on your exact requirements and subject to our standard T’s and C’s